Ensuring the health and safety of our guests and staff is our top priority. The following measures, guidelines and code of conduct apply for the winter season 2020/2021 in accordance with the COVID-19 regulations introduced by the Austrian Federal Government. These rules and actions are for the wellbeing of our guests and staff. We will continuously assess and adjust them as circumstances require.

n accordance with the current regulations introduced by the Austrian Federal Government, cable cars are classified as a mode of public transport and are therefore subject to public transport regulations. Therefore, the following measures and guidelines apply:

• Wearing of a FFP2 mask is mandatory in the queuing area, in boarding and alighting areas, and when riding all forms of cable car (including cable car cabins/gondolas, chairlifts, rope lifts/t-bar lifts and magic carpets/conveyor belts) as well as in all enclosed spaces and in any areas where it is not possible to comply with minimum social distancing regulations. FFP2 and FFP3 masks with an exhalation valve are not permitted, as they do not protect your surroundings.
  
  FFP2 masks can be purchased for € 3.00 at all ticket counters.
   
• Arrangements in boarding areas: We will arrange queuing areas in a way that avoid groups of people standing close together wherever possible.
   
• Minimum social distance: The legal requirement to maintain a social distance of 1 meter from other people does not apply in cable car cabins/gondolas, on chairlifts and in all other lift facilities
   
• Maximum occupancy: The capacity in the closed cable car cabins / gondolas with weather protection bubbles will be reduced by 50% due to legal requirements. It is not necessary to reduce the maximum number of people permitted on facilities without weather protection bublles (chairlifts, cable cars, T-bar lifts, rope lifts, magic carpets/conveyor belts). Please note: Wearing a FFPS mask is mandatory!

• Disinfection measures: We ventilate o ur cable car cabins/gondolas and regularly disinfect them using cold fogging machines. We also regularly clean and disinfect all public areas.
   
• Hand hygiene: We have installed numerous hand disinfection stations throughout our cable car facilities
   
• Journey times: None of our cable cars have a journey time of more than 10 minutes
   
• Customer contact: Staff who come in direct contact with customers always wear face coverings.
   
• Cashless payments: All of our ticket counters accept cashless payments.
   
• Information in the skiing area: Information is provided on numerous info screens, posters, etc. throughout the skiing area.

Please respect our COVID-19 safety measures. We will adjust these measures as needed and in accordance with any changes in the law or regulations issued by the Austrian Federal Government. By taking these necessary precautions, you are protecting yourself, other guests and our staff. Thank you for your cooperation!

We ask guests to act responsibly and use common sense in the skiing area and in public areas so that everyone stays safe and can enjoy themselves. Please follow the measures listed below order to protect yourself and others:

Please respect our COVID-19 safety measures. We will adjust these measures as needed and in accordance with any changes in the law or regulations issued by the Austrian Federal Government. By taking these necessary precautions, you are protecting yourself, other guests and our staff. Thank you for your cooperation

Where do I need to wear a mouth and nose protection (MNP) - FFP2 mask?
Wearing a FFP2 mask is mandatory in the queuing area, in boarding and alighting areas, and when riding all forms of cable car (including cable car cabins/gondolas, chairlifts, rope lifts/T-bar lifts and magic carpets), in all enclosed spaces and in areas where it is not possible to comply with minimum social distancing regulations.

What counts as a MNP mask?
Wearing of a FFP2 mask is mandatory without exception.

What arrangements are in place in queuing areas?
We will arrange queuing areas in a way that avoid groups of people standing close together wherever possible. Wearing a mouth and nose protection (MNP) with an FFP2 mask  is mandatory in all queuing areas.

How many guests are allowed in cable cars and gondolas?
The capacity in the closed cable car cabins / gondolas with weather protection bubble will be reduced by 50% due to regulatory requirements. It is not necessary to reduce the maximum number of people permitted on chairlifts without weather protection bubble, cabins, T-bar lifts and magic carpets. Please note: Wearing a FFP2 mask is mandatory! We regularly disinfect cable car cabins/gondolas.

What arrangements are in place regarding face masks when using chairlifts, T-bar lifts and magic carpets? FFP2 mask!
Wearing a mouth and nose protection (MNP) with an FFP2 mask is mandatory both in queuing areas and while using the lift facilities.

Are gondolas/cabins ventilated during transport?
We take care to make sure there is sufficient ventilation in cable car cabins/gondolas and in buildings. Cabins are ventilated as effectively as possible when in operation. Please ventilate your cabin during your journey by opening the windows.

What arrangements are in place for enclosed spaces?
Wearing a mouth and nose protection (MNP) mask is mandatory and the minimum social distance of 1 metre must be observed in enclosed spaces.

Where is disinfectant available?
We have provided disinfectant dispensers at numerous points in cable car buildings.

WCs in the ski area?
Overview of the toilet facilities in the ski area in the panorama map (PDF) - PDF-Download »

What measures are in place for cable car staff who have contact with customers?
All staff who have direct contact with customers either wear a face covering (protective mask) or are physically separated from guests by specific protective arrangements (i.e. perspex shields).

What regulations are in place for restaurants in the mountains?
Separate regulations are in place for restaurants (including those up in the mountains). These regulations are published [in German only] at www.sichere-gastfreundschaft.at and are implemented by each establishment.